In the event that you need to add further information, or documentation, to an open Airline Customer Advocate case you may do so below.
further information or documents cannot be added to cases that have been closed.
To track the status of a complaint lodged with the Airline Customer Advocate, please enter your complaint reference number below.
ACA Reference Number:
Text explaining why they are unable to put in further correspondence and the next step (text to be advised).
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